Returns & Cancellations

Return, cancellation, and market-loss policy overview.

Returns

Return eligibility depends on item condition, order status, and the terms shown at purchase time.

Cancellation requests are reviewed against payment state, fulfillment state, and market exposure.

Fast insured shipping

Orders are packed securely and shipped with tracking.

Secure payments

Pay by card, bank wire, check, PayPal, or eligible methods.

Sell back to us

Use the buyback desk when you are ready to sell metals.

Bullion rewards

Earn and apply rewards on eligible purchases.